Privacy Policy
Garden Barn, Inc., distributor of Brabantia in the Philippines, may, with your express consent or as may be lawfully allowed under Republic Act No. 10173 or the Philippines Data Privacy Act of 2012 and its implementing rules and regulations (“Data Privacy Act”), collect, use, process, store, or otherwise process your personal data when you:
- Purchase goods from its outlet store, showroom or online
- Contact our customer support
- Participate in our marketing promotions and programs
- Subscribe to our newsletter
- Enter into any contract with us
- Provide us with your information through any other means
Your information allows Garden Barn, Inc. (Brabantia Philippines) to provide you the best quality of its service. Garden Barn, Inc. (Brabantia Philippines) is committed to manage, protect, and process your personal information in accordance with this Policy.
Please be guided that Garden Barn, Inc. may, with or without notice to you, update this site and policies regularly. Your continued use of the site and interaction with Garden Barn, Inc. after any such updates constitutes your consent to such changes.
COLLECTION OF PERSONAL INFORMATION
Garden Barn, Inc. (Brabantia Philippines) collects personal data you directly provide to us such as when you visit its websites, shop in any of its outlet stores or showroom, or use any of its services online and offline. This information may include your name, address, email address, gender, contact number, age, birthdate, location, loyalty card number (if any) and other details necessary.
When you pay using your credit or debit card, you will be redirected to another website owned and operated by Garden Barn, Inc. (Brabantia Philippines)’s payment gateway partner Paynamics, which shall collect and process your payment and financial information pursuant to its own terms and own policies.
In the event of complaints, requests for refund, or questions relating to payments made through credit/debit cards, Garden Barn, Inc. (Brabantia Philippines) may request for the name of the issuing bank, cardholder name, last 4 digits of credit or debit card, and total amount involved. These personal data can be gathered from its payment gateway partner and from its customers the following details to be able to attend to concerns.
Garden Barn, Inc. (Brabantia Philippines) may also collect certain information by different means such as technical information, which may include IP addresses, computer/mobile operating system, internet browsers used, web pages accessed and browsing behavior. This information is used for statistical purposes only and will not track or identify you personally.
HOW WE USE YOUR INFORMATION
The information Garden Barn, Inc. (Brabantia Philippines) collects from its visitors and users shall be used for the following:
- To process orders and provide services and information offered through our website or in-stores.
- To deliver the products ordered online and in-store.
- To update on the delivery of the product, status of the order and for customer support purposes.
- To notify about service issues and unusual account actions.
- To verify and carry out secure financial transactions in relation to payments made.
- To provide relevant product information and promotions through SMS, email or social media chat channels.
- To audit the downloading of data from the website.
- To improve the overall website.
- To carry out research on its market’s demographics.
- For legal and audit compliance.
DATA SHARING
Garden Barn, Inc. (Brabantia Philippines) may share/disclose information with the different parties such as its employees, showroom/outlet store branches and authorized third-party service providers such as, but not limited to technology partners, payment gateway providers and logistics partners. These are in line with the purposes of fulfilling business transactions, customer support issues or for marketing programs.
Third parties are contractually bound to protect personal information in accordance with this Policy.
In sharing personal information with the above mentioned parties, Garden Barn, Inc. (Brabantia Philippines) endeavors to keep personal information secure from unauthorized access, collection, use, disclosure, or similar risks and retain personal information only for as long as it needs these personal information to achieve the above mentioned purposes.
DATA STORAGE, PROTECTION AND RETENTION
Garden Barn, Inc. (Brabantia Philippines) ensures that strict technological, organizational and physical security measures are in place to protect customer data. To comply with the Data Privacy Act, Garden Barn, Inc. (Brabantia Philippines) requires execution of non-disclosure agreements with its internal and external partners.
Garden Barn, Inc. (Brabantia Philippines) will retain data only for as long as it is required to in order to provide its services and obligations. Garden Barn, Inc. (Brabantia Philippines) will delete these data once the purpose/s for its use are no longer needed.
Garden Barn, Inc. (Brabantia Philippines) has established procedures to securely dispose of files that contain information - in digital or physical form, such as shredding and secure and total deletion of electronic files.
MINORS
Garden Barn, Inc. (Brabantia Philippines)’s website is only intended for persons who are at least eighteen years of age. In any chance that Garden Barn, Inc. (Brabantia Philippines) is provided with personal information of minors without any legal basis, Garden Barn, Inc. (Brabantia Philippines) will delete it from its database.
COOKIES AND LINKS TO OTHER SITES
Garden Barn, Inc. (Brabantia Philippines)’s website may use cookies for storing information to provide a better, faster and personalized experience when accessing the platform.
Cookies contain information about the user’s web activities. This allows Garden Barn, Inc. (Brabantia Philippines) to enhance experiences and understand preferences of its users and customers on site. Users are free to accept or decline cookies through their own browser settings.
This website may also contain links to other sites. Garden Barn, Inc. (Brabantia Philippines) does not control the information collection policies and procedures of sites that can be accessed from its website.
RIGHTS AS A DATA SUBJECT
As a data subject, users have the right to be informed, to object, to access, to rectify, to request erasure or blocking, to damages, to data portability and to complain in relation to your personal information under the Data Privacy Act. Users may opt to tell Garden Barn, Inc. (Brabantia Philippines) not to send marketing materials, not to share information, to provide users with necessary information it has about you, to update users’ information, or any other concerns regarding the processing of personal data.
For questions or concerns about this Privacy Policy and Garden Barn, Inc. (Brabantia Philippines)’s use of personal data, kindly get in touch by email - mktg@gardenbarnhoreca.com.
CHANGES TO THIS PRIVACY POLICY
Garden Barn, Inc. (Brabantia Philippines) reserves the right to change this Privacy Policy from time to time with or without notice to you. If changes are made, the revised Privacy Policy will be posted on this website and will take effect immediately.
GOVERNING LAW
This policy and use of this site shall be governed in all respects by the laws of the Philippines.